FoodDevs

Privacy Policy

Last updated: 1 July 2025

1. Introduction

  1. This Privacy Policy explains how FoodDevs (“we”, “us”, “our”) collects, uses, and protects your personal data (“Personal Data”) when you use our website and services.
  2. By visiting our website or purchasing our services, you consent to our use of your Personal Data in accordance with this Privacy Policy.

2. Personal Data We Collect

  1. Personal Data means any information that can identify you as an individual. It does not include anonymized data (e.g., your IP address).
  2. Information you may provide to us includes:
    • Contact data: such as your name, email address, business name, billing address, and phone number.
    • Profile data: such as any account credentials if you create an account with us.
    • Communications: including emails, social media messages (e.g., via Instagram, Facebook, WhatsApp), and website contact form submissions.
    • Transactional data: such as payment details, subscription information, and transaction history for services you purchase.

We may also collect certain data automatically through cookies and analytics tools to improve our website and services.

3. How We Use Your Personal Data

We use your Personal Data for the following purposes:

  1. To provide and deliver the services you purchase from us.
  2. To communicate with you about your orders, account, or inquiries.
  3. To improve our website, services, and customer experience.
  4. To detect and prevent fraud, abuse, or other illegal activity.
  5. To comply with legal and regulatory obligations.
  6. To send you updates, newsletters, or promotional materials (you may opt out at any time).
  7. To resolve disputes or enforce agreements.

4. Sharing Your Personal Data

We only share your Personal Data when necessary to provide our services or comply with legal obligations. This may include sharing with:

  • Payment processors and financial institutions.
  • Third-party service providers (e.g., hosting, email, analytics) who assist us in operating our business.
  • Any other third parties you have explicitly authorized.

We do not sell or rent your personal data to third parties.

5. How We Protect Your Personal Data

  1. We implement reasonable technical, administrative, and organizational measures to safeguard your Personal Data against unauthorized access, loss, or misuse.
  2. In case of a suspected data breach, we will notify you and relevant authorities as required by applicable laws.

6. Data Retention

  1. We retain your Personal Data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations, or to resolve disputes.
  2. If you have an active account or ongoing service agreement, we will retain your information for the duration of that relationship and as otherwise required by law.

7. Your Rights

You have the right to:

  • Access and review the Personal Data we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your data (subject to legal and contractual obligations).
  • Opt out of receiving promotional emails.

To exercise your rights, please contact us at [email protected].